Live Remote Assistance

Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Support Hours:

Someone should be on Monday-Friday between the hours of 10am to 6pm, or a special time can be arrange by phone or email. If no one is online to support you please try back later or send us an email.

How to Get Support:

You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.

How it works:

1. Step 1:Simply fill in all of the below boxes. Then click the button to proceed.
2. Step 2:You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
3. Step 3:Your support representative will chat with you online to obtain the details of the problem.
4. Step 4:With your permission, your support representative can view your screen and share control of your mouse and keyboard.
5. Step 5:You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.

Live representatives are online and standing by! Name: Company: Please fill out the fields above, type your question in the box below and click the button to proceed.